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Support after the quote

Documents, carton marks, samples and revisions are handled by the same team that quotes the order. No handover to a separate service desk.

What we look after

Three things that decide whether a shipment lands clean

01 — Documentation

Compliance pack

BSCI-audited plant, ISO 9001 quality system, and material statements for REACH and RoHS on request with the order.

02 — Packing

Carton marks that match

Poly bag, hangtag and retail carton marked the way your warehouse counts, so a pallet can be received without opening every box.

03 — Changes

Samples and revisions

Pre-production sample photographed against your spec, then first-off photos before the run continues. Width or closure changes are quoted as revisions.

Talk to the plant

One team, from drawing to delivery

Email sales@hxwsports.com
WhatsApp +86 134 8014 3331
Phone +86 755 2983 0995
Hours Mon–Sat 08:30–18:00 GMT+8

Send an inquiry Chat on WhatsApp

Ordering, sampling and material questions are answered in the FAQ.

Need a document before you order?

Tell us the market and the buyer's requirement, and we send the paperwork first.

Request documents